Frequently Asked Questions
Smokeless fuel: At least once a year
Wood: Quarterly when in use
Bituminous coal: Quarterly when in use.
Oil: Once a year
Gas: Once a year
We have a number of best practice techniques for preventing dust escapes. We provide clean dust sheets to cover the fireplace area and seal the opening, an industrial hepa-filter vacuum is always used to contain soot/dust. A rare exception may be when the chimney is blocked, you will always be consulted before we attempt to remove the blockage.
Burning wet wood reduces the temperature of the fire, reducing the efficiency and heat output. Much more unburned fuel vapour goes up the chimney. The excess water also goes up the chimney. This lower burning temperature and increased fuel vapour and water mix easily causes “tar” or “creosote” to be deposited. It can build up to a thick “glaze” which can’t be easily removed and is a serious fire risk. If your sweep is genuinely worried about tar build up in your chimney, you need to take advice.
Please note that in areas of high average humidity e.g. Cornwall and Devon, it can be very difficult to achieve the desired 20%.
View our Blog
Chimney Fire: Definitive Guide
By Paul|2025-04-02T14:41:28+01:0013 January 2024|
During the colder months, the allure of a crackling fireplace beckons; it’s crucial to acknowledge the potential dangers hiding within our chimneys. Chimney fires, more prevalent than commonly assumed, pose a serious threat to both [...]
Why Wood Burning Stoves Are the Eco Friendly Heating Solution
By Paul|2025-04-02T15:18:39+01:0028 November 2023|
Why Wood Burning Stoves Are the Eco-Friendly Heating Solution In a world where sustainable living is becoming increasingly important, finding eco-friendly alternatives for everyday activities is a top priority. When it comes to heating your [...]
Common Misconceptions About Wood Burning Stoves
By Paul|2025-04-02T16:43:57+01:0013 October 2022|
Modern fireplaces and wood-burning stoves provide a low-emission, renewable source of heat. Many people have developed a lack of confidence when it comes to wood-burning stoves due to how they affect the environment. Since 2015, [...]
We’re approved
By using us you can have the peace of mind you will receive an excellent standard of service



